PROCESSING & SHIPMENT
We prepare and ship most orders within 3-5 business days. During peak seasons (holidays, special events), processing may take up to 10 business days. We'll always send you a tracking number once your order ships.
IMPORTANT SHIPPING NOTES
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We cannot ship to P.O. Boxes due to product perishability
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Alaska and Hawaii require Expedited (1-Day Air) delivery
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During peak seasons, please order early to ensure timely delivery
- Do not leave your package of products in the elements as the products are perishable.
- Unpack your products immediately and store appropriately to ensure ultimate freshness.
IF SOMETHING GOES WRONG
If your shipment is delayed or arrives damaged, contact us at orders@KCFoodco.com within 48 hours of delivery, and we'll make it right.
SEE OUR T&Cs FOR PERISHABLE GOODS FOR ADDITIONAL INFORMATION.
Any questions?
Email us! info@kcfoodco.com
For all emails, please allow a minimum of 48 hours (Monday - Friday) for a response.
All emails sent on weekends or after 4 PM on Fridays, will be responded to on Monday at the earliest.